Overview

Tone of voice

Customers

Tone of voice:

  • Professional
  • Trustworthy
  • Innovative
  • Approachable

Key messages:

  • “As industry leaders, we provide unmatched satellite connectivity and data communications services, ensuring your business stays ahead.”
  • “Our proven track record and commitment to integrity make us a partner you can trust.”
  • “We continually push the boundaries of technology to offer innovative solutions tailored to your needs.”
  • “We prioritise your needs and build strong, supportive relationships to help you achieve your goals.”

Platform-specific usage:

Website: Detailed case studies, testimonials, and service descriptions showcasing expertise and reliability.

Newsletters: Updates on latest innovations, success stories, and industry insights.

Social media: Engaging content demonstrating thought leadership and client success stories.

Partners

Tone of voice:

  • Professional
  • Trustworthy
  • Agile
  • Approachable

Key messages:

  • “Collaborate with us to leverage our extensive expertise and industry-leading solutions.”
  • “Our integrity and reliability make us a dependable partner in achieving mutual goals.”
  • “Our agility ensures we can adapt quickly to market changes and partner needs.”
  • “We value our partnerships and work closely to ensure shared success.”

Platform-specific usage:

LinkedIn: Professional updates, partnership announcements, and collaborative project highlights.

Email: Personalised communication about partnership opportunities, joint ventures, and strategic initiatives.

Industry events: Presentations and networking emphasizing collaborative success and innovation.

Employees

Tone of voice:

  • Professional
  • Trustworthy
  • Innovative
  • Agile
  • Approachable

Key messages:

  • “Join our team to be at the forefront of the satellite connectivity and data communications industry.”
  • “We foster a culture of trust and integrity, ensuring a supportive work environment.”
  • “Your innovative ideas are valued and can drive the future of our industry.”
  • “We are agile and adaptable, providing opportunities for growth and development.”
  • “We prioritize strong relationships and a collaborative, inclusive workplace.”

Platform-specific usage:

Internal communications: Regular updates from leadership, celebrating team achievements, and fostering a culture of trust and innovation.

Intranet: Resources for professional development, innovation initiatives, and internal networking opportunities.

Social media: Showcasing company culture, employee stories, and engagement in industry trends.

Principles of usage on different communications platforms

Website (English UK)

  • Professionalism and Expertise: Highlight case studies, client testimonials, and detailed service offerings.
  • Bilingual Content: Ensure all critical information is available in both English (UK) and Norwegian, respecting cultural nuances.

Email (English UK & Norwegian)

  • Personalised and direct: Tailor messages to specific audiences (clients, partners, employees) with a focus on relevance and value.
  • Clear and concise: Maintain a professional tone with straightforward messaging.

Social Media (English UK)

  • Engaging and interactive: Use a mix of professional updates, innovative projects, and approachable content to engage with all audiences.
  • Cultural sensitivity: Respect and incorporate cultural connotations appropriate for Norwegian and broader European audiences.

Industry Events

  • Thought leadership: Present insights and innovations demonstrating expertise and forward-thinking.
  • Relationship building: Focus on approachability and building strong connections with potential clients and partners.

Corporate Language: English UK & Norwegian

  • Consistency: Maintain consistent terminology and messaging across both languages, ensuring clarity and professionalism.
  • Cultural considerations: Adapt content to reflect cultural preferences and nuances, particularly in Norwegian communications.

How Space Norway wants to be perceived

Professional: “We demonstrate expertise and excellence in our industry, consistently delivering high-quality solutions.”

Trustworthy: “Our reliability and integrity make us a trusted partner for clients, collaborators, and our own team.”

Innovative: “With our forward-looking approach and expertise, we lead the way in innovation, constantly pushing boundaries to shape the future of our industry.”

Agile: “Our expertise and organizational culture allow us to respond swiftly to clients’ demands, market needs, and stay at the forefront of industry trends.”

Approachable: “We value relationships and foster strong connections with clients, partners, and our colleagues.”